Review AirLink, Economy Class, Upington to Johannesburg
Paul‘s Flight Report for:
AirLink
Flight: 4Z770
Route: UTN - JNB
Aircraft: Embraer E135
Flight Time: 1hour 18 minutes
Economy Class
General Impression: 
Before the Flight :
Check-in Process:
Security Control:
Lounge: N/A, Economy Class
Information:
Boarding @ Gate:
Staff @ these points:
Boarding in Cabin:
Welcome Drinks: N/A
Punctuality: , on time
, on time
During the Flight :
Food presentation:
Food quality:
Drinks:
Service Procedure:
Amenity Kit: N/A short haul
Entertainment System: N/A no IFE
Seat Quality:
Legroom:
Lavatories:
Cleanliness:
General Atmosphere:
Announcement Pilots:
Announcement Cabin:
Cabin Crew:
After the Flight :
Arrival Ground Service:
De-Boarding:
Baggage Delivery:
—-
= bad, a lot of work needs to be
done
= poor, you will be busy with
corrections
= good & normal, nothing
special
= high level, but the icing on
the cake is missing
= topnotch, leave me here!
= Half a Point/sheep
—-
On the Ground:
Upington International Airport is simply cuteness overload!
Our flight today again was operated by an all economy class Embraer 135 aircraft.
There are just 3 check-in counters available and a separate ticket / sales office.
With a max of 37 PAX possible on the operating aircraft, checkin was a breeze. The check-in agent was super friendly, helpful and very efficient.
Once checked in, we went to the coffee shop for a cold drink because after security there is only a small waiting area, as the airport has only one domestic gate.
Next to the coffee shop there is also a garden "Koh Samui Airport Style" with seating area, a pond and a smoking section.
Security opened 1 hour prior departure and also here no real queue. The staff was super friendly.
After the security there is just a small seating area in front of the gate. No toilets or anything else airside of the airport.
Indicated boarding time was 17:25 and boarding started around 17:35.
Staff was friendly and helpful at the gate.
At the aircraft door we were greeted by the cabin crew. she was very welcoming, friendly and smiling.
Inflight:
The Embraer E135 of Airlink has a total of 37 seats in a 1 / 2 seat configuration.
The seats were comfortable and the legrest was actually ok for such a small plane. (more legroom than on LX/LH 320neo.
Once airborne, the crew started with the Inflight service.
Airlink offers all passengers a free snack and drink including wine and beer.
On today's flight we had the choice between a chicken or beef sandwich accompanied with drinks.
The chicken sandwich was very tasty, fresh and delicious.
The flight attendant on this flight was super attentive, friendly and offered a great service. She was smiling and interacted with the customers.
The little lavatory at the back of the cabin was super clean and fully stocked.
No Inflight entertainment and no WiFi available on this flight.
After the flight :
When we arrived in Johannesburg, there was no ground crew and bus ready and we had to wait 15 minutes on stand until someone arrived and the doors could be opened to disembark.
Baggage delivery in Johannesburg was fast. When we got to the baggage belt 20 minutes after arrival, the bags were already turning.
Summary:
All in all a very good flight with Airlink and I am impressed with the offered service.
Great inflight product product for such a small plane and a 1hour 15minutes flight.
Friendly and charming Cabin Crew and ground staff.
Based on today's experience we would rechoose Airlink for future travels.
Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
- If you are interested in more details, please send me a private message and I will be happy to share.